These booking conditions set out the terms on which you contract with us, Levinuotti2. A contract exists between you and the marketing organisation and all conditions become binding to us both once You have made the booking. The booking must be made by an adult person.
MAKING A BOOKING AND PAYMENT
Your booking is definite when you have paid the deposit and service fee by the due date. If your booking is made later than six (6) weeks before your stay at Levnuottii2 you pay the full payment. The balance of your holiday cost must be paid no later than four (4) weeks before the beginning of your stay. If we do not receive your payment, that is not considered as cancelling the reservation. We need all cancellations in written. If the balance is not received by the due date, we reserve the right to cancel your booking. With the payment of the deposit a service fee of 5 Euro is charged. We will then send you your invoice confirming the booking and the details of your holiday (i.e. how to get the keys to your accommodation and driving instructions there). At your arrival you are requested to present the receipts of your payment to the person handing you the keys. If your booking has been made through a travel agent you are requested to present your vouchers.
IF YOU CANCEL YOUR HOLIDAY
Should you want to cancel your booking, you must ALWAYS do so in writing to us, (Maki-Jokela,Faarisentie 32,95420 Tornio ).
The charges you incur depend on when we receive your written
notification. If we receive your written notification more than 28 days before the start of your holiday, we will refund your deposit reduced with the service fee (5 Euro) and the cancellation fee (32 Euro). If we receive your written notification less than 28 days before the start of your holiday, we will charge you the total price. The cancellation will take effect from the day we receive your written notification. If you can prove you have made and sent your cancellation to the right address to us at the due date, we will accept your cancellation whether we receive your notification late or none at all. If your cancellation is due to sudden illness / injury / death of a close relative or your travel party, we will refund you your payment reduced with the 30% deposit plus the service fee (5Euro) and the cancellation fee (32 Euro), 37 Euro in total. You will have to present a reliable document, e.g. a doctor's certificate (within 14 days), on the case. Should you want to change your booking after confirmation, we will have to consider it as a cancellation of your booking and the new arrangements will constitute an entirely new booking.
IF WE CANCEL YOUR BOOKING
We reserve the right to cancel your booking owing to force majeure. In this event we will notify you on the cancellation immediately and refund all money paid.
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HANDING OUT THE KEYS
Key of the holiday resort is given up when customer has agreed with time of arrival key donor, at the least one day before.
YOUR HOLIDAY ACCOMMODATION AT LEVI
Your accommodation will be at your disposal from 16.00 on your arrival till 12.00 on your departure. You are expected to bring your own linen and towels with you unless you agree otherwise when booking your holiday. No smoking in cabins! The departure cleaning will be included into the holiday accommodation reservation. In case of breakage you are advised to contact the owner / his representative or the cabin maintenance for setting the damages. If ending reservation cleaning is not carried-out appropriately, has owner or on the supporter right inherit cleaning payment double.
BREAKAGE
The client is bound to indemnify the owner for any damages of the apartment/cabin or the movable property in the apartment/cabin.
THE CANCELLATION OF THE TENANCY AGREEMENT BECAUSE OF DISTURBANCE OR DANGEROUS SITUATION OF BEHAVIOUR
If the tenant does not stop causing disturbance / dangerous situations for his/her fellow neighbours, the owner of the apartment has the right to terminate the tenancy agreement. The tenant will be liable for all expenses occurred.
THE NUMBER OF PERSONS
The number of persons staying at a cabin or apartment should not exceed the number given in your invoice. Tents or caravans on the building site are not allowed without a separate agreement.
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COMPLAINTS
Should you have any cause to complaint about the booking or state of your holiday accommodation you must immediately inform the owner of the place / his representative or the cabin maintenance of the complaint for remedial action.
When you come to the cabin, look at round and inform lack matters. All to the equipment of the accommodation target and to the condition connect remarks and complaints are indicate immediately their subject become apparent and during holiday, directly to the owner of the position or to the supporter Tunturituli Ky.
We get the rights to changes the prices.
HAVE A NICE TIME IN LEVI !
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